Clinic operations review
A time-bound study of one specialty clinic: session lists, waiting times, unused slots, room use, and the papers your board actually reads.
Open the engagementEngagements
Work you can commission, not a catalogue of modules.
Each engagement is a piece of professional advice with a start date, a named specialty, and a written product. The clinic operations review is the usual first piece of work.
Multi-site outpatient comparison
Side-by-side reading of the same specialty across two or more sites in a group: templates, DNA, and how rooms are actually used.
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Operations papers for the board
A short pack of charts and narrative for partners or a board, written in the language they already use for waiting lists and clinic income.
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Appointment template study
A close look at new, follow-up, and procedure slots: whether the clock times on the template match how the clinic actually runs.
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DNA and unused-slot study
Counts of did-not-attend, late cancellation, and empty slots by day, list, and reminder method — with a note on what the coding actually means.
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